What Is Ninja Point?

How do I arrange my Ninja van delivery?

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Process of creating delivery ordersStep 3: Customers create delivery requests on the system.Step 4: Upon receiving requests on the system, Ninja Van will send the driver to pick up the goods at requested place.Step 5: Ninja Van will check the package and deliver it to the address indicated on the package.More items….

What does pick up Fail mean in Shopee?

If the seller is not present during the scheduled pickup date, this will be considered as a failed pickup. Shopee will update the pick-up status on the following working day, reschedule of pickup will be available offline through NinjaVan’s customer service.

What happens if Shopee delivery failed?

If the order has not arrived after extending the Shopee Guarantee, and there is no response from the seller, the buyer may choose to request a return/refund. Delayed Cash on Delivery(COD) orders that are passed the expected date of arrival, you may contact us and provide the specific order number.

Is Shopee return free?

Shopee will allow you to print out your return waybill for FREE for them to ship the item back to the seller. As a buyer what do you need to do is: 1) Request for a return & refund for this order before Shopee Guarantee ends. … *Note: Only return shipping via Poslaju is free.

How do you use ninja points?

At Ninja Points: Provide your name and Tracking ID to the staff at the Ninja Point….At Ninja Boxes:Scan the QR code sent to you or enter your Tracking ID to collect your parcel.Proceed to the locker number shown on the screen.Collect your parcel from the locker.

How do I return my Ninja van?

How to return an order with Ninja VanEnter the Return tracking ID provided by your merchant.Choose a preferred date and time, and tell us where we should pick up your order from.Pack your item(s) in a sealed envelope or box and write the Return tracking ID on the package.You’re all set!

How do I return a Zalora parcel?

Step 1: Fill in an online request. Step 1a: Ensure you’re logged in to your ZALORA account and go to “Exchange & Return” … Step 2: Pack your items. Pack your items back into our reusable ZALORA bag or any other suitable packaging.Step 3: Drop off your package / Track your return. … Step 4: Look out for email notification.

How do I return a Shopee product?

InformationStep 1: Go to Me tab > My Purchases > To Receive > Click on your Order > Request for Return/Refund.Step 2: Pack the product (including all free gifts, parts, accessories and packaging) and affix the Return Airway bill on the parcel.More items…•

How do I contact Ninja Van Singapore?

Contact UsCustomer service hotline for parcel issues. +65 6602 8271.Customer service email for parcel issues. support_sg@ninjavan.co.Corporate accounts and business related email. sg-sales@ninjavan.co.

What is Ninja Pack?

Each Ninja Pack comes with Ninja Van’s proprietary real-time tracking technology that allows you to know exactly where your parcel is, anywhere, anytime. For more convenience, you can now drop-off your Ninja Packs at any of our 400+ drop-off locations islandwide.

How do you choose Ninja points?

You will receive an SMS OTP (One-time Password) code on your phone and a QR code through email upon successful delivery to your preferred collection point. During collection, you can approach the counter staff with your QR card and OTP.

What is pending pickup Ninja van?

NinjaVan Delivery Statuses Pending Pickup – Pending pick up means the seller has already committed to giving it to Ninjavan by a certain time. Van En-Route To Pickup – A van has been dispatched to pick up Order.

Does Ninja Van PH deliver on Sunday?

Ninja Van operates from Monday to Saturday excluding Public Holidays. In the event that delivery fails, you will receive a message via email or SMS to reschedule your delivery. The soonest you may reschedule your delivery would be the next working day.

What does NinjaVan own packaging mean?

NinjaVan Own Packaging (OP) is a service we provide to Shopee sellers that allows them the freedom to ship out package(s) up to 50 kg of weight and up to 100 cm per side dimension. These types of parcels begin with the prefix – SOP (i.e. SOP123456789).

What does dimmed mean?

Dim has several meanings related to a lack of light, hope, or knowledge. … To dim a light is to dull it, like by putting a shade over it. A vague idea without a lot of specifics is also dim, since it’s hard to see or understand the idea.

What is the meaning of arrived at sorting hub?

“Arrived at sorting HUB” = Parcel that is in the Ninja Xpress warehouse and is still in process by Ninja Xpress. “En-route to Sorting HUB” = A successful parcel is taken from the sender, and the package is still carried by the courier.

What does RTS mean in delivery?

Ready to ShipRTS stands for Ready to Ship (logistics) Suggest new definition.

Whats is a hub?

A hub is the central part of a wheel that connects the axle to the wheel itself.

How do you use cod Ninja van?

How do I enable Cash On Delivery (COD) payments? All Ninja Van Shippers in the Philippines have the option to collect Cash on Delivery for all deliveries within our coverage area. To do so, simply indicate a COD value (in Philippine Pesos) when you create the order on our Shipper Dashboard.

What is the meaning of last mile delivery?

To put it simply, last mile delivery is the movement of goods from a transportation hub or warehouse to its final delivery destination. In most cases, that final destination is a personal residence.

How do you drop off a ninja box?

NinjaVan has 2 options for dropping off the parcel at Ninja Points: Ninja Box – Automated parcel lockers. Partner Point – Partner retail stores….Choose the pickup date and input the remark if necessary.Check if your pickup address is correct.Print out AWB and attach on the parcel.