How Do I Speak To Someone At Telstra Australia?

How do I speak to someone at Foxtel Australia?

Phone: 1300 130 799.

Mon – Sun: 8am – 8pm.

Existing customers.

Phone: 1300 657 346.

Overseas calls.Phone: +61 3 8325 2701.

Accessibilities.

TTY: 133 677 then enter 131 999.Speak and Listen: 1300 555 727 then ask for Foxtel.

Business & media enquiries.

Phone: (02) 9813 6000.

Public affairs and media email contact:.

Are calls to Telstra free?

In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers. Calls to activate and recharge pre-paid accounts can already be made without cost to customers. …

How do I complain to Telstra?

Get the My Telstra appUse our online form to lodge your complaint. We’ll acknowledge your complaint within one business day, but it may take a few days to reach a case manager.Post your complaint letter to: Telstra Complaints. Locked Bag 20026. Melbourne VIC 3001.Fax your complaint to 1800 753 949.Contact us on 13 22 00.

How do I contact Foxtel by phone?

810 61 3 8325 2701Foxtel/Customer service

Does Foxtel have live chat?

If you have a disability and either need assistance lodging a complaint with Foxtel or need help to understand our complaint handling process, you can contact us via: Live Chat: you can communicate with one of our agents directly online using our Live Chat service.

How much does Telstra charge for international calls?

International Rates and Offers Choose International Ultimate for $15 per month on your eligible home phone service and get: Unlimited calls to home phones in 35 countries.

How do I contact Telstra complaints from Australia?

contact us by one of the following methods:Phone: Please call the appropriate number and say “complaint”Personal Services.13 2200.Business Services.13 2000.Calls from Outside Australia.+61 2 9396 1193.TTY Calls:More items…

What number do I ring for Telstra?

For general enquiries call 13 2000. Available between 8am-9pm AEDT 7 days a week.

Who do I call about NBN issues?

You should contact NBN Co for issues relating to the damage or location of NBN equipment. The Telecommunications Industry Ombudsman (TIO) provides a dispute resolution service. The TIO has the power to help deal with complaints you have about a telco.

How do I make a formal complaint against Telstra?

Make a complaintOnline. Please provide us with as much information as possible to enable us to better respond to your matter. Online complaint form.By Mail. Send us a letter addressed to: Telstra. Locked Bag 20026. … By Fax. If you would prefer to send us your complaint by fax, you can do so on 1800 753 949.

How do I complain to the NBN?

by phone to 1800 687 626 • by mail Locked Bag 27, Gold Coast MC, 9726 • by fax to Complaint Team 1800 106 033. nbn will seek to acknowledge written complaints within 2 working days.

Can NBN directly contact?

Contact your service provider if you have a concern or complaint about the installation, connection, repair or operation of your internet or phone services provided over the NBN. … If your complaint is related to the NBN infrastructure, your provider will work directly with NBN Co on your behalf to fix the problem.

Where can I complain about Telstra?

online – complete our online form (complaints are usually processed the same day) by phone – call us on 1800 062 058. by post – write a letter or print and fill out the consumer complaint form and send it to: PO Box 276 Collins Street West VIC 8007. by fax – send your completed consumer complaint form to 1800 630 614.

Is Foxtel owned by Telstra?

Foxtel is owned by News Corporation Ltd (65%) and Telstra Corporation Ltd.

Are 1300 numbers free with Telstra?

13 and 1300 numbers are advertised as “the cost of a local call”. … Calls to Telstra customer service and complaint lines are free of charges, when callers use Telstra phone services to make the calls.

Is 1800 a free call in Australia?

1800 numbers let customers call for free Get free calls from any fixed line phone anywhere in Australia. Callers using mobile phones may still pay a rate determined by their service provider. Pays all call costs. There is no free talk time component for 1800 numbers.

How do I talk to a Telstra operator?

Sales. Call 13 2000. Sales.Accounts and billing. Call 13 2000. Accounts and billing.Concierge tech support. Call 13 2999. Concierge tech support.Call 13 2000.Other Options. Multilingual services. Find a Telstra Business Centre.

How do I contact the Ombudsman of Australia?

By phone. Call: 1300 362 072 between 9am and 5pm (AEST) Monday to Friday. (Note: this is not a toll-free number and calls from mobile phones are charged at mobile phone rates).